Privacy Policy

Last updated: 01/05/2026

 

This privacy policy explains how [Róarí] collects, uses, stores, and protects personal information when you visit or use [www.Róari.com].

For the purposes of UK data protection law, including the UK GDPR and the Data Protection Act 2018, [Róari] is the data controller for personal information collected through this website.

If you have any questions about this policy or how your information is handled, you can contact me at:

Email: Hello@Róari.com
Website: www.róari.com
Location: United Kingdom

 

1. Information I collect

I may collect the following types of personal information when you use this website:

Information you provide directly, such as your name, email address, message content, order details, account details, course sign-up details, newsletter preferences, or any information you choose to send through a contact form.

Information collected automatically, such as your IP address, browser type, device type, pages visited, referral source, approximate location, and website usage data.

Purchase and payment information, if you buy products, digital downloads, merchandise, or courses through the website. Payment details are usually handled by third-party payment providers, such as Stripe / PayPal / Shopify / WooCommerce, ect, and I do not normally store full card details myself.

Marketing information, such as whether you have signed up to receive emails, updates, release news, course updates, or store announcements.

Technical information, including cookies, analytics data, and similar technologies used to understand website performance and improve the site.

 

2. How I use your information

I use personal information to:

Operate and maintain the website.

Respond to messages, enquiries, or support requests.

Provide access to products, courses, digital content, downloads, or services you request.

Process orders, payments, refunds, and customer service requests.

Send updates, newsletters, release information, course announcements, or store updates where you have opted in or where the law allows.

Improve the website, content, products, and user experience.

Monitor website performance, security, and technical issues.

Comply with legal, tax, accounting, fraud prevention, and regulatory obligations.

 

3. Lawful bases for using your information

Under UK GDPR, I must have a lawful basis for using your personal information. The lawful bases may include:

Consent, where you have chosen to sign up for emails, accept optional cookies, or allow certain types of marketing.

Contract, where processing is necessary to provide something you have requested or purchased, such as a course, digital product, or store order.

Legitimate interests, where I use information to run, improve, and protect the website, understand audience engagement, respond to enquiries, or develop the project, provided your rights do not override those interests.

Legal obligation, where I need to keep records for tax, accounting, consumer protection, or other legal reasons.

The ICO states that organisations must identify and explain the lawful basis for processing personal data.

 

4. Email marketing

If you sign up to receive updates, I may send you emails about music releases, courses, livestreams, store launches, creative updates, or related content.

You can unsubscribe at any time by clicking the unsubscribe link in an email or contacting me at [your contact email].

I will not sell your personal information to third-party advertisers.

 

5. Cookies and analytics

This website may use cookies and similar technologies to make the site work properly, understand how visitors use the site, improve performance, and support features such as embedded media or shopping functions.

Some cookies are strictly necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent.

Cookies and similar technologies can include tracking pixels, scripts, web storage, and related tools, not just traditional cookies. The ICO also explains that consent for non-essential cookies must be freely given, specific, informed, and based on a clear positive action.

You can control cookies through your browser settings and, where available, through the website’s cookie banner or preference settings.

 

6. Third-party services and links

This website may link to or use services provided by third parties, including but not limited to:

Spotify
Twitch
YouTube
SoundCloud
Bandcamp
Payment providers such as [Stripe / PayPal]
Email marketing platforms such as [Mailchimp / Brevo / ConvertKit]
Website hosting providers such as [Wix / Squarespace / WordPress / Shopify / Webflow]
Analytics providers such as [Google Analytics / Plausible / Fathom]

These third parties may collect and process personal information according to their own privacy policies. I am not responsible for the privacy practices of third-party websites or platforms.

 

7. How long I keep your information

I only keep personal information for as long as necessary for the purpose it was collected.

Typical retention periods may include:

Contact form messages: up to [12 months] after the enquiry is resolved.

Customer/order records: up to [6 years] where needed for tax, accounting, or legal purposes.

Email marketing records: until you unsubscribe or ask for your information to be deleted.

Analytics data: retained according to the settings of the analytics provider.

If I cannot specify an exact retention period, I will use criteria such as the reason the data was collected, legal requirements, whether there is an ongoing relationship, and whether the information is needed for security, records, or dispute handling. The ICO says privacy notices should explain retention periods or the criteria used to decide them.

 

8. Sharing your information

I may share personal information with trusted service providers where necessary to run the website and provide services. This may include hosting providers, payment processors, email platforms, analytics providers, store platforms, course platforms, and professional advisers.

I may also share information where required by law, regulation, court order, fraud prevention, security reasons, or to protect my legal rights.

I do not sell your personal information.

 

9. International transfers

Some third-party service providers may process personal information outside the UK. Where this happens, I will rely on appropriate safeguards where required by law, such as adequacy regulations or approved contractual protections.

 

10. How I protect your information

I take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website or internet transmission is completely secure. You should avoid sending sensitive personal information through website forms unless necessary.

 

11. Your rights

Under UK data protection law, you may have the right to:

Access the personal information held about you.

Ask for inaccurate information to be corrected.

Ask for your information to be deleted.

Ask for processing to be restricted.

Object to certain types of processing.

Request a copy of your information in a portable format.

Withdraw consent where processing is based on consent.

Complain to the UK Information Commissioner’s Office.

These rights are recognised under UK GDPR, and the ICO advises that privacy notices should tell people about them.

To exercise your rights, contact Hello@róari.com.

 

12. Complaints

If you are unhappy with how I handle your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

ICO website: ico.org.uk
ICO telephone: 0303 123 1113

 

13. Children

This website is not intended for children under 13, and I do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through this website, please contact me at Hello@Róari.com

14. Changes to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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